I am a firm, solid believer that no matter what kind of business you are, whether it be a local barber to a small garage, up to a small chain of business and then all the way up to an international corporation, your business can have its' place and reap benefits from social media.
It's not necessarily about just having the bare essentials; a Facebook page, a Twitter account and maybe a LinkedIn company page though. It's more about ensuring that your time spent on these social media sites is worth your while. The golden rule is that if it's not going to help your business, whether it be financially or branding-wise, then don't do it!
The way to go about social media is to find your target sites, understand your demographics and your target audience, and then incorporate it into your marketing.
Are you a small restaurant in a local town? Set up a Twitter account, find and follow as many residents and local businesses as you can, and then offer a free drink if they mention a code or a phrase that you send out through Twitter.
Are you a barber? Do the same as above, but offer discounted hair-cuts through social media.
It's not necessarily just about giving stuff away, and using promotions to get people from their computers/mobile phones and into your store. Engage with your audience, talk to your followers and your fans. Find out how their days are going, what they do for a living… become friends with them!
If you have any questions about social media, please leave a comment or give us a call!