(An insight into things that could get you into trouble for saying/posting on your social media profiles)

Users of social networking sites disclose a lot of information to providers and users of those services, and this raises a number of legal and commercial questions.  What are the basic do’s and don’ts of posting profile data?

Do:

• Be savvy about the personal data you upload.  By posting information, you may unwittingly be making your data available to strangers and there is potential for that data to be misused.  Some parts of social networking websites are public spaces; once the information is “out there”, it may be difficult to control what happens to it because others may be able to copy it, alter your photos, etc even after you take it down.  Therefore certain information (details of “real life” location, e.g. home, school, work place) should not be uploaded to public spaces. 

• Bear in mind that information posted could be embarrassing or damaging in a different context outside the social network.  There are various reports of people missing out on employment opportunities due to potential employers reviewing social networking profiles as part of their recruitment procedure.  However, potential employers need to be cautious using this as a recruitment tool.

• Be careful what information you post about your employer.  If you post information about your company which is inaccurate, or misrepresents what the company does, this could constitute misrepresentation or a breach of advertising legislation/codes of conduct for which you and your employer could be liable in some situations. Furthermore, for listed companies, by posting certain information you could be in breach of insider dealing regulations.

Don't:

• Use content belonging to a third party.  Where content is uploaded that is owned by or based on content owned by third parties, this could amount to infringement of the third party’s rights, such as copyright.

• Post personal data relating to someone else. You shouldn’t upload data relating to someone else, unless that person has consented, because this could impinge on their privacy and data protection rights

Also, the social networking site’s terms of use will usually specify that the third party should consent to any of his/her data being posted.  Defamation may also be an issue.

I am a firm, solid believer that no matter what kind of business you are, whether it be a local barber to a small garage, up to a small chain of business and then all the way up to an international corporation, your business can have its' place and reap benefits from social media.

It's not necessarily about just having the bare essentials; a Facebook page, a Twitter account and maybe a LinkedIn company page though. It's more about ensuring that your time spent on these social media sites is worth your while. The golden rule is that if it's not going to help your business, whether it be financially or branding-wise, then don't do it!

The way to go about social media is to find your target sites, understand your demographics and your target audience, and then incorporate it into your marketing.

Are you a small restaurant in a local town? Set up a Twitter account, find and follow as many residents and local businesses as you can, and then offer a free drink if they mention a code or a phrase that you send out through Twitter.

Are you a barber? Do the same as above, but offer discounted hair-cuts through social media.

It's not necessarily just about giving stuff away, and using promotions to get people from their computers/mobile phones and into your store. Engage with your audience, talk to your followers and your fans. Find out how their days are going, what they do for a living… become friends with them!

If you have any questions about social media, please leave a comment or give us a call!

When thinking about engaging in social networks like Twitter, Facebook, LinkedIn and others. Its best to understand the audience, as it is with all marketing, but more importantly in these online circles, it's vital to understand who is going to be contributing, creating or just spectators to the conversation.

Wouldn’t it be nice if we could just plug in an age range, a location, a gender and discover what the percentages of creators, critics, collectors, joiners, spectators and also inactive people there are in that group?

There is obviously more to the pot of strategy, but knowing that only 19% of female 25 to 34 year olds in the UK actually create content in social media sites compared to 38% of 18 to 24 year olds. Have a little play with this created by Forrester's, it's quite interesting and useful, especially if you don’t have the resources to create a full social media strategy.

Understand the different engagement names with this slideshare.

Companies are always eager to nose-dive into Social Media.

If you're a small business owner, a Facebook or twitter account seems like a fantastic idea; a free utility in which you can advertise to a seemingly endless number of potential customers and clients. A nice product push here, and a little awareness-raising competition there, there's no end of ways to communicate and engage with your market.

However, as with the majority of free things, there's a downside.

Imagine, if you will, a potential client is in the market looking for a piece of software. There are two small, independent software developers (we'll call them A and B) offering similar software that this new potential client is looking for, and they both use Facebook to interact with their community.

Now, here's the scenario:

• Both websites sell their software at the same sort of price.
• Both are similar pieces of software.
• Both have FAQs, a forum and such on their sites.
• Software Developer A has a bustling Facebook page, over a thousand 'Likes,' comments, pictures, videos and regular comments.
• Software Developer B has a desolate Facebook page, 11 'Likes' and a handful of comments from 8 months ago.

Who would you choose?

I don't know about you, but if I, personally, was looking for a piece of software and presented with this scenario, I'd almost definitely go for the developer who has the active Facebook page. Why? Because it shows commitment, and, more importantly, it presents another useful way for me to get help and network with other users of the software.

The moral of the story is that, in our eyes, no Facebook page is better than a quiet, unattended, old and unused Facebook page. Why? It's the image it presents.

When you're setting out to gain some footing in the social networking community, stop, have a think, and decide whether you do in fact have the time and resources to invest in a social media platform, and treat it as any other project. Invest your time and efforts accordingly, and don't let it fall by the wayside.

You may have started to find that people you follow on Twitter are appending the hash-tags #in or #li to their tweets.

Basically, what has happened is, Linked-In (www.linkedin.com) has started integration with Twitter allowing its members to make their Twitter feed available to their Linked-In profiles.

Unlike many similar integrations, Linked-In allows you to select all Tweets to display or just the ones with the #in hash-tag appended.

A word of warning, Linked-In say that you can append #in or #li in their newsletter, but in the settings it only mentions #in, so if you want to feed your tweets into Linked-In be safe and stick with #in.

As an example, I just tweeted the following post. You can then see it displayed in our Linked-In status without any copy/paste or other nonsense. Very cool!
Don’t forget, appending the #in hash-tag to your Tweets will save you time as you don’t have to post the same status to Linked-In also.

Feel free to connect with me on Linked-In at http://uk.linkedin.com/in/fasttrackit

So Twitter is all the rage! its in the news, on the web wherever you are and is now on your phone along with other PDA devices. Wow, what growth!

Many companies are now using Twitter to engage and connect with their customers and prospective customers. Its a great tool, not to sell with but to introduce with! What I mean by this is that it allows your business to start a narrative, a conversation, with your customers and potential customers. Many businesses use it for feedback, others for alerts and notifications. Some also use it for plain old, down your throat marketing.

We are going to extend our discussions on Twitter over the coming weeks and months, for now, we just want to share a few things with you.

Firstly, why not follow us so that we can keep you updated on our news. Our profile is http://twitter.com/BeginInterMktg 

Next, and this is really cool, you should take a look at TweetAdder its a really cool Twitter automation tool which allows you to schedule things like Tweets, Follows, UnFollows, Messages and a whole lot more. Even if you don't like the look of it, you should visit the Tutorials page and watch the first video at the bottom of the page. Note, there are 2 sets of videos on the page, watch the second lot. The guys have used a computerised voice, we just cracked up! Hey TweetAdder guys, why not voice over? Great product, really nasty voice over though :o)